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Customer Service 2015 Posted by admin | March 30, 2015

 Congratulations to Robert from North Carolina – winner of the Apple iPAD! Thanks to all who completed our 2015 Customer Service Survey. Every year Halco takes service to the next level and your feedback is critical. Here were some of the questions we asked, and the responses received: WHAT COULD HALCO BE DOING TO MAKE US YOUR BEST VENDOR?

  1. “For hook and loop, you are the superior vendor! Your customer service is very responsive”  –  Mark from New Hampshire
  2. “Keep doing what you’re doing – Halco is one of the best suppliers I deal with”  –  Jeannie from North Dakota
  3. “Your sales, customer service and quality is A+”  –  Jennifer from Missouri
  4. “Easy to work with, and a joy!”  –  Tami from California
  5. “Great prices and fabulous personnel”  –  Lendy from North Carolina

HOW DO YOU RATE DOING BUSINESS WITH HALCO?

  • 56%  –  EXCELLENT  10 OUT OF 10
  • 41%  –  GOOD OVERALL
  • 3%  –  SOMEWHAT OKAY

HOW CONVENIENT IS OUR COMPANY TO USE?

  • 39%  –   EXTREMELY
  • 47%  –  VERY CONVENIENT
  • 14%  –  SLIGHTLY

Have a question or comment? CLICK HERE  

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